In 2006 after returning from a trip to California I picked up a gift from my wife. A brand new 2007 Pontiac Solstice a fairly well equipped one with upgraded wheels, tires, and, handling package. Its Ming Blue Clear Coat Paint is Brilliant in the Sun. We have had many years of enjoyment from this manually operated drop top that has been
meticulously maintained. When the original Guarantee ended I immediately put on a bumper to bumper General Motors Service Contract. During the term of the Continue reading Dealing with Disappointment…or they fixed it!
Category Archives: My Observations & Opinions…
my thoughts on things that impact us in different ways, sometimes professionally and sometimes personally…
HAND, MACHINE & KEROSENE?.. or the great car wash debate…

From my early years before I ever drove a car. I remember our family cars being washed at a garage, in our driveway or in a 1950’s style, automatic car wash. By the time I got my driver’s license and my brand new 1963 Plymouth Barracuda I was the family car wash and wax expert. My interest in cars grew and my need to have my cars carefully maintained and immaculate became standard practice. My friends and I were convinced that clean and freshly polished cars were faster. White walls
Continue reading HAND, MACHINE & KEROSENE?.. or the great car wash debate…
Marketers of the Etail World… Must begin to educate!

If you follow me; you probably have heard me speak about the only two reasons anybody buys something, they either “need it or want it”. How the marketplace is educated to “need and want” has changed over the years.
From the early colonial days to the late 19th century the United States of America was predominantly a producer oriented country. Most people produced what they needed for their own use as well as Continue reading Marketers of the Etail World… Must begin to educate!
The wind, tide & demographics… or charting your course to business understanding…

If you have ever taken a coast guard basic seamanship course for family boating , one important part is charting your course. You learn Continue reading The wind, tide & demographics… or charting your course to business understanding…
Magnetic Work Mats… All it takes is using one!
Save money on your next order…enter discount code COWABM and save 10%
In 2008 Cow Performance Company brought to the market place our original magnetic work mat. We worked hard on developing a customer base of interested, enthusiastic, and involved RC hobbyists to establish our niche product. Cowrc.com promoted through its network the value of magnetic mats, and their uses. Today Cow Performance Company is the go to for RC Maintenance, its Magnetic Work Mats, and is the largest manufacturer of private label work mats including our own divisions

Continue reading Magnetic Work Mats… All it takes is using one!
Customer Service Before, During and, After the Sale… Don’t make sales, build a customer base!
Every business no matter what format depends on sales; the first sale for a new business is the first opportunity to put your customer service plan to work. That one sale is the beginning of a cycle Continue reading Customer Service Before, During and, After the Sale… Don’t make sales, build a customer base!